What is a Reality Check?

A Reality Check is intended to give you the option of setting a time frequency at which you will receive an on-screen notification detailing the length of time you have spent gaming.

The Reality check applies only to Games contained within the Casino Tab on the Betdaq site and for the avoidance of doubt does not apply to our 'Virtuals' tab.

The Reality Check is an account setting that can be changed at any time by going to 'My Account > Responsible Gambling > Reality Check'. You need to choose the setting that you believe is appropriate to help you keep control of the time you spend gaming. You must log out of your account and log back in for any new Reality Check setting to take effect.

If you have set the Reality Check and decide to play Games, the timing of your Game play will start when your Game starts to load. Logging out of your BETDAQ account pauses the reality check timer and it will resume when you next log on and load a Game. This may mean that the reality check only appears just after the frequency that you have set, as loading a Game after re-log on will resume the clock. If you re-log on and load a Game after the length of time that you set your Reality Check, then the clock will be re-set to zero and the timer starts from the beginning. For example, if you have a 30 Min Reality Check set and you log out of BETDAQ 10 minutes after loading a Game and then after a further 10 minutes, you re-log on and load another Game, you will have only 10 minutes of Game play until you are prompted by the Reality Check.

It is your responsibility to ensure that bets placed on events with an 'off' time are placed in sufficient time to acknowledge the Reality Check and to then place your bet if you have the Reality Check option enabled.

The Reality Check pop-up is a tool to help you manage your time spent gambling. It is your responsibility to stop gaming in the time-frame that you believe is appropriate for you personally, and BETDAQ will not be responsible should you choose to continue gaming or if for any reason the reality check functionality fails due to technical limitations or connectivity issues.

A clock is always visible when you are playing on any BETDAQ gaming product and you are encouraged to make use of this in conjunction with the Reality Check setting to help you control the amount of time that you spend Gaming.