At BETDAQ, we want to ensure that all customers are betting within their means and at a level which is affordable to them. As part of this initiative, we may apply net loss limits to certain customer accounts. What this means is once you have reached this limit, you will be unable to deposit until such time as your account has been reviewed by our compliance team. This is to ensure customers are gambling within their means and to affordable levels. While we will endeavour to contact all customers ahead of any limits being reached, we acknowledge that this may not always be possible, but we will work to resolve any queries as quickly as possible.
Why is this applied to my account?
At BETDAQ, we want to ensure that all customers are betting within their means and at a level which
is affordable to them. Therefore, we apply certain limits based on different criteria. In order to
increase or remove this limit, you will need to supply us with some documentation
How does this limit work?
A net loss limit takes into account both your deposits and your withdrawals, rather than a standard deposit limit. It is the total of your deposits less your withdrawals over a specific timeframe