Due to new regulations, from 14th April 2020, customers registered in the UK will not be able to fund their accounts with credit cards. This rule applies to all betting operators and all types of betting. UK customers can still use Debit cards and e-wallets to deposit to their account.
From the 12th January 2022, customers registered in the Republic of Ireland will not be able to fund their accounts with credit cards, customers can still use Debit cards and e-wallets to deposit to their account.
Alternatively it may be that you are using a card which is registered in a location that we do not accept - please review our accepted countries here.
If your card does not fall under any of these categories, the issue may be that you have a new card which has not yet been set up on our system. To register the card with us, please contact us with the following information:
- Type of card (Credit/Debit)
- The card scheme (Visa/MasterCard etc...)
- The first six digits of the card number
- The country of issue
- The name of the issuing bank
In some cases, we may also require a copy of the front and back of the card and a bank statement for the card.