BETDAQ SPORTSBOOK RULES Part I
We pride ourselves on our customer service and our commitment to operating our business fairly and in a responsible way. All transactions and bets placed with Betdaq are covered by our rules. Changes to our rules will be communicated to you on our website, Betdaq.com
You must exercise your own judgement in choosing to place a bet. You acknowledge that, in placing your bet, you are not relying on any statement of any employee of Betdaq relating to the subject matter of the bet. The terms of your bet may only be varied by oral or written notice given by an authorised representative of Betdaq. Betdaq reserves the right to refuse part or all of a bet.
General Rules cover all sports, but are superseded by any rules specific to individual sports.
"All in" or "All in play or not" markets are markets that have been priced up to reflect the fact that the selection may not take any part in the event. Therefore if your selection does not play, or take part in the event, your bet will stand as a loser.
Bets can only be placed on the outcome of a future event or race, unless we are offering special ‘betting in-running prices’ for that event or race. If Betdaq mistakenly accepts a bet for an event that has already started then the bet will be void and your stake returned, except in the following circumstances:
- Where bets are taken after the start of an event, bets will stand if nothing has happened which would significantly alter the chances of the selection winning or losing.
- In the case of football matches, bets will be valid if they are placed within five minutes of kick-off, providing there has been no score in the match or no player has been sent off. If a player has been sent off or there has been a goal, or a penalty has been awarded but not yet taken, then the bet will be void and the stake returned.
All bets placed after the result of an event is known will be void win or lose. We deem a bet to be struck when a bet id or receipt exists in our back end systems or database. In the case of Horse Racing, we would allow a horse bet to stand (win or lose) if only a small part of the race had elapsed and if no significant event had occurred, such as a horse falling or refusing to race.
Betdaq has the right to recover from you any amount overpaid and has your authority to adjust your account to reflect the true outcome and rectify the mistake. An example of such a mistake might be where a price is incorrect (see Errors) a bet is late (see Acceptance and Validation of Bets) or where we enter a result of an event incorrectly.
Ante Post bets are accepted on the basis of ‘all in’, whether the horse or selection participates or not. This means that if the horse or selection does not run or participate in the race/event named, the bet is a loser. This applies even if the selection was not entered in the race, as long as there was the possibility that it could have been entered at a later stage. If a bet is placed on an Ante Post selection before the entries have closed, the bet will stand. The selection will only become void if:
- The race/event is abandoned or declared void
- In the case of horseracing, a horse is balloted out or eliminated under Jockey Club Rule 125, or prevented from running under Jockey Club Rule 1A
- The venue changes
- In the case of horseracing and greyhound racing, if the conditions of the race entry are changed prior to the horses or greyhounds coming under Starter's Orders
- In the case of horseracing, where the horse had already been withdrawn from the race at the time of acceptance
- Specific terms such as “with a run” were offered at the time the bet was placed and the selection is subsequently withdrawn as a non-runner
- A bet on an Ante Post event was placed without taking a price
Where the above conditions apply to a selection in an Ante Post multiple bet, the selection in question will be treated as a non-runner and the bet settled at the Ante Post odds laid on the remaining selections. If a bet on an Ante Post selection was placed after the entries closed, it will become void unless:
The race is run on a later date at the same venue; and entries are not re-opened, in which case the bet will stand.
However, if the conditions of the race change (e.g. if the race is to be run over a different distance), all affected Ante-Post selections will be void. Each-Way Ante Post bets are settled according to the Each-Way terms advertised at the time the bet was placed. Ante Post selections can be included in most types of bets, including our range of speciality bets. However, any built-in bonuses and consolations specific to certain speciality bets (such as double the odds one winner on a Lucky 15/31/63 bet) will not apply.
Bet in Play is available on a number of live events. Whilst every effort is made to ensure that the prices quoted are correct, the nature of live betting (i.e. constantly changing prices), means that on occasion, the price may have changed by the time the bet is placed. The correct price at the time the bet is accepted will be used to settle the bet.
Customers should be aware that certain 'live' feeds, be they on TV, radio or the internet are subject to delays and as such they may be watching an event slightly behind or slightly ahead of other users. This includes live streaming provided by Betdaq.
A 'delay' is placed on all betting in play bets, the length of which varies depending on the sport.
As indicated in the Errors section, any live scores or clocks displayed on the site during a bet in play event are for guidance purposes only, and although we make every effort to ensure that this information is accurate, Betdaq accepts no liability should the displayed information be listed incorrectly.
A dead heat in horse racing is when two or more runners finish tied for the same place in any race.
An example of this may be when two selections cannot be split by a photo finish and the course would determine both selections as the winner.
In order to calculate your returns in the event of a dead heat, you would need to divide your total stake by the number of selections which finished "tied", and then multiply by the odds at which the bet was placed.
If you wish to make a query or complaint, as a first step you should as soon as reasonably practicable contact our Customer Support Team for assistance.. If, having spoken to a member of the team, your query or complaint is not resolved, you can ask for the matter to be escalated to a manager or supervisor. Our manager/supervisor will look into your query/complaint in more detail and contact you back with a resolution within 24 hours. You will be given the name and status of the person to whom your query/complaint has been referred.
Any dispute or difference that arises out of or in connection with the Contract shall be determined by the Independent Betting Adjudication Service (IBAS) whose ruling shall be binding. If, notwithstanding the above, the customer issues Court proceedings, Betdaq reserve the right to apply to stay those proceedings pending determination by the IBAS. If the customer fails or refuses to follow the ruling of the IBAS, the customer will reimburse all resulting expenses (including court fees) incurred by Betdaq.
Please refer to our article on IBAS.
An Each Way bet is made up of 2 parts: the ‘Win' and the ‘Place'.
Each part is an equal stake, e.g. a £1 Each Way bet will have £1 on the ‘Win' and £1 on the ‘Place' (a total stake of £2).
The ‘Win' part of your bet is on your selection to win the event, and the ‘Place' part is on your selection to finish either first or in one of the pre-determined places.
If your selection wins, both the ‘Win' and ‘Place' parts of your bet will pay out. But if your selection only places, you will lose the ‘Win' part of your bet (and lose that part of the stake) but get paid out on the ‘Place'.
The odds for the ‘Place' are given as a fraction of the odds for the ‘Win' and will be displayed to you when you place your bet.
Each-Way betting is most common in horse and greyhound racing, and is also usually available in other sports e.g. Football or Golf tournaments.
Unless otherwise advertised against the market, for horse and greyhound racing the ‘Place' part of Each Way bets will be given the following Place terms:
- 2 - 4 Runners Win Only
- 5 - 7 Runners 1/4 the Odds 1, 2
- 8 or more Runners 1/5 the Odds 1, 2, 3
- 2 - 4 Runners Win Only
- 5 - 7 Runners 1/4 the Odds 1, 2
- 8 - 11 Runners 1/5 the Odds 1, 2, 3
- 12 - 15 Runners 1/4 the Odds 1, 2, 3
- 16 or more Runners 1/4 the Odds 1, 2, 3, 4
Things to Consider
Please Note: Non-runners in a race can affect the Each-Way terms of your bet.
For example, if your bet is placed in an 8 runner race, and a horse later withdraws reducing the field to 7, the Each-Way terms will change from 1/5 odds first 3 places to 1/4 odds on the first 2 places only. Similarly, if a race is reduced from 5 runners to 4, the place terms will change from 1/4 odds for the first 2 places, to 'Win only'.
Horses & Greyhounds
Unless otherwise stated where special multiples are available (ie: Doubles, Trebles and upwards) the following rules will apply:
Win bets only are accepted. Any Each Way bets taken in error will be settled to win.
If any of the featured horses and greyhounds are non-runners all bets will be settled on the remaining selections at SP.
Football and All Other Sports
Unless otherwise stated in the instance where one selection of an enhanced/price boosted multiple does not take place/participate (e.g. match abandoned) the bet will be voided and stakes returned to your account.
Betdaq make every effort to ensure that we do not make errors in accepting bets. However, if as a result of human error or system problems a bet is accepted at a price that is:
- materially different from those available in the general market at the time the bet was made; or
- clearly incorrect given the chance of the event occurring at the time the bet was made then Betdaq will pay winnings at the correct price.
Where an incorrect handicap is displayed as a result of a technical or manual inputting error, we reserve the right to settle any affected bets at corrected odds to reflect those odds that would have been available had the incorrect handicap line been offered knowingly.
To establish the correct price Betdaq will consider prices available in the general market at the time the bet was made, including the prices offered by Ladbrokes, William Hill, Betfred, Bet Victor, Paddy Power and Bet365.
Examples of circumstances where this would apply are:
- the price is recorded as 100-1 when the price on offer in the general market is 10-1
- the margins for handicap betting have been reversed
If a bet is accepted in error by Betdaq on an event or outcome for which no Betdaq prices are available the bet will be void and your stake returned.
Any results, clocks or scores displayed on the site - for example during betting in play - are for guidance purposes only, and although we make every effort to ensure that this information is accurate, Betdaq accepts no liability should the displayed information be listed incorrectly.
The maximum daily payouts on any bet, or bets, including Ante Post, are as detailed in the table below. The maximum payout limits apply to individual events. The limits below refer to the total return on the bet, excluding the original stake. If a multiple bet has been placed which involves events with different maximum payout limits, the lowest limit will apply.
All maximum payout limits apply to any one customer, or group of customers acting together, who have backed the same combination of selections, including where placed in a series of bets, at a range of prices, over a number of days using different betting accounts and/or across different betting channels. Should we have reason to believe that a number of bets have been placed this way, the total payment of all those bets combined will be limited to one single maximum payout.
Betdaq shall not be liable for any loss of profits, loss of anticipated savings, loss of goods, or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.
Throughout these rules, ‘Full Service’ refers to horse and greyhound races for which full details (shows of betting, official off times and results) are broadcast to Betdaq .
|Sport||Description||Markets||Singles & Multiples Max Payout||Markets||Singles & Multiples Max Payout|
|Cricket||Test matches, limited over matches (i.e. matches where the number of overs are limited) between Test Nations, and IPL matches||Match Betting||£250,000||All other markets not listed||£25,000|
|Cricket||All other Cricket event types||Match Betting||£50,000||All other markets not listed||£5,000|
|Darts||(Post Qualification Stages) PDC, World Darts Championship, PDC Premier League Darts, PDC World Matchplay, PDC World Grand Prix, and Grand Slam of Darts||Match Betting||£100,000||All other markets not listed||£25,000|
|Darts||All other Darts event types||Match Betting||£25,000||All other markets not listed||£5,000|
|GAA||Senior Mens intercounty only, All Ireland Senior Football Championship, NFL Div 1 & 2, All Ireland Senior Hurling Championship, NHL Div 1, Senior mens Club Hurling and Football All Ireland Finals||Match Betting, Outright Betting, Main Handicap Market||£25,000||All other markets not listed||£25,000|
|GAA||All other GAA event types||Match Betting, Outright Betting, Main Handicap Market||£25,000||All other markets not listed||£5,000|
|Golf||Official PGA/European Tour events with First Prize > £200,000||Outright Betting||£500,000||All other markets not listed||£25,000|
|Golf||All other Golf event types||Outright Betting||£50,000||All other markets not listed||£5,000|
|Greyhounds||Ante Post are subject to a max payout of £50k. Only exception is the English Greyhound Derby which has a max payout of £100k|
|Greyhounds||Max payout to any one customer in respect of any one day' greyhound bets in the UK for which all selections are covered in Full Service is £100k|
|Horse Racing||UK - Classes 1 & 2||£250,000|
|Horse Racing||UK - Classes 3 & 4||£150,000|
|Horse Racing||UK - Classes 5, 6 & 7||£100,000|
|Horse Racing||Ireland - all graded, group and listed races||£250,000|
|Horse Racing||Ireland - premier handicaps and novice races||£150,000|
|Horse Racing||Ireland - all other races not listed above||£100,000|
|Horse Racing||All countries outside of Ireland and the UK||£100,000|
|Horse Racing||Any bets which contains a selection running at a race meeting in any country outside of Ireland and the UK where race results are not covered in Full Service is subject to maximum payout||£50,000|
|Horse Racing||Ante Post bets are subject to a maximum payout||£250,000|
|Motor Racing||Maximum payout for all motor racing events||£50,000|
|Other Sports & Non-Sporting Events||Sports events not listed||Main Markets||£50,000|
|Other Sports & Non-Sporting Events||Non Sporting Events (such as Politics/Music/Elections/TV etc)||Main Markets||£20,000|
|Rugby||Senior Mens only, World Cup matches post qualification, Six Nations Matches, Rugby Championship Internationals, Lions Tour Test Matches, Test Internationals where both participating teams are ranked in IRB World Top 12 (union), Test matches where both participating teams are ranked in the Top 3 by the RLIP (League), European Champions Cup matches, Pro12, English Premiership and Top 14 Knockout matches, Super 15 knockout matches, Super League and NRL knockout matches and Challenge Cup Final.||Match Betting, Main Handicap Market, Outright Betting.||£250,000||All other markets not listed||£25,000|
|Rugby||All other Rugby Union event types||Match Betting, Main Handicap Market||£25,000||All other markets not listed||£5,000|
|Snooker||Post Qualification only World Snooker Championship, the Masters and UK Championship.||Match Betting and Outright Betting||£100,000||All other markets not listed||£20,000|
|Snooker||All other snooker events||Match Betting||£25,000||All other markets not listed||£5,000|
|Soccer/Football||Senior Mens only post qualification : Champions League, Europa League, World Cup and European Championship, Premier League, English Championship, League 1 & 2, Scottish Prermier and League 1, German Bundesliga, French Ligue 1 and Spanish La Liga.||Match Betting, Total Goals, Correct Score, First Goalscorer, Asian Handicaps, Handicap Betting.||£1,000,000||All other markets not listed||£100,000|
|Soccer/Football||All other football event types||Match Betting, Total Goals, Correct Score, Asian Handicaps, Handicap Betting.||£50,000||All other markets not listed||£10,000|
|Tennis||Singles events only, Grand Slam Events Post Qualification, ATP Masters Series, WTA Tour Championship , ATP or WTA events post qualification with prize fund > £200,000||Match Betting, Set Betting||£50,000||All other markets not listed||£50,000|
|Tennis||All other tennis event types||Match Betting||£25,000||All other markets not listed||£1,000|
|US Sports||NFL regular season and Playoff matches, NHL, NBA, MLB post season matches.||Handicap Betting, Match Betting||£100,000||All other markets not listed||£20,000|
|US Sports||All other MLB, NBA, NHL, NFL events||Handicap Betting, Match Betting||£50,000||All other markets not listed||£10,000|
All prices are subject to change and may, on occasion, be restricted to certain stake levels.
Prices on all selections change regularly to reflect fluctuations in the market or changes in the events themselves, such as a goal being scored. In some cases, the price may change between the time you put your bet on the bet slip and the time the bet is placed.
If the current price is lower or higher than the price on the bet slip then you will be asked to confirm whether you wish to place the bet at the current price.
For example, if the price on the bet slip is 7/2 but the current price is 3/1, you will be asked to confirm that you still wish to place your bet at 3/1.
Similarly, if the price on the bet slip is 10/1 but the current price is 12/1, you will be asked to confirm that you still wish to place your bet at 12/1.
All bets placed on UK and Irish horse racing will be settled on First Past the Post AND the official result.
- First Past the Post: The immediate result after the race has been completed (see Exceptions below)
- Official Result: Announced at the "weigh-in" on the day, after any Steward's Enquiries and/or objections have been considered. If a winner is disqualified after the official result is announced, the disqualification will not affect the settlement of bets.
The exceptions where First Past the Post does not apply and bets are only settled according to the official result are:
- A selection taking the wrong course
- A selection carrying the wrong weight or the jockey failing to weigh-in
- Any Ante Post bet
- A Forecast or Tricast bet
- A void race
- Any Tote/Pari-Mutuel bet
- A selection given as the winner in error by the judge
- A bet placed on a two-runner race or a special match bet
- A bet placed in a “without the favourite” or any other special market
- Aintree Grand National
- Any bet placed at the rails on a racecourse
- We pay FPP on UK & Irish racing ONLY - Horse racing bets placed on non-UK/Irish meetings are settled on the official result declared by the racecourse judge and confirmed by the ‘Weighed-Inannouncement. If a winner is disqualified after the official result is announced, the disqualification will not affect the settlement of bets.
Things to Consider
- This offer applies to winning single and multiple bets and the win part of Each-Way bets. There is no restriction on staking, and payouts are subject to our advertised Maximum Payout Limits.
- In the event of a double result, payout on the horse that was first past the post may be subject to a small delay while we process your winnings. The funds will be credited to your account as a manual adjustment
In the case of Greyhound racing, bets are settled on the official result announced at the conclusion of the event. If a winner is disqualified after the official result is announced, the disqualification will not affect the settlement of bets.
In the case of Football and other Sports, bets are settled on the first result published by the official source/governing body or alternatively the official website of the relevant event, immediately after the match/event is finished. Any subsequent corrections or amendments to this result will not apply for settlement purposes.
If the result is not immediately available from the official source/governing body or the official website of the relevant event, or there is significant evidence that the official source/governing body or official website is incorrect, we will use independent sources such as Press Association to decide settlement.
In the absence of any consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on our own statistics.
If a selection in a single bet is made void the stake will be returned.
Void selections in multiple/accumulator bets will be treated as non-runners and the stake will run onto the remaining selections in the bet.
We reserve the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred:
- the integrity of the event has been called into question
- the price(s) or pool has been manipulated
- match rigging has taken place
Evidence of the above may be based on the size, volume or pattern of bets placed with us across any or all of our betting channels. A decision given by the relevant governing body of the sport in question (if any) will be conclusive. If any customer owes any money to Betdaq for any reason, we have the right to take that into account before making any payments to that customer.
Yes/No Coupon - All Sports or Combination of Sports
This bet involves predicting the outcome of 6 Yes/No scenarios. The odds are 33/1 if all 6 scenarios are predicted correctly.
If a scenario result is not declared or is unobtainable. that selection will be excluded and the price for the bet will be reduced to 16/1 for the remaining 5 scenarios.
If 2 scenario results are not declared or are unobtainable, those selections will be excluded and the price for the bet will be reduced to 10/1 for the 4 remaining scenarios.
If 3 scenario results are not declared or are unobtainable, then the Yes/No bet will be void.
In the market "will (team) make the last substitution?", where multiple substitutions are made within the same break of play, the market will be settled on whichever team's player physically comes into the pitch last.