PART 9. INTEGRITY
The integrity of the Exchange markets and indeed of all of other ancillary products on the BETDAQ website is of foremost importance to us. As a LadbrokesCoral plc brand, we operate and maintain the highest standards to ensure the experience of customers when playing on BETDAQ is free from any concern, issue or suspicion and we employ a range of internal systems, procedures, checks and balances in order to ensure that this is so. Further, as already outlined in these Terms and Conditions, we operate under licence in multiple jurisdictions and under the terms of these licences, we are obliged to report any suspicious activity to the relevant regulatory authority and/or law enforcement agency and where required we are obliged to assist and collaborate wherever possible in all investigations and enquires that are sent to us. The following items are some of the areas in which we endeavour to maintain the highest integrity standards possible:
9.1 Betting Integrity
BETDAQ takes the issue of integrity in the markets it provides very seriously and has therefore established internal systems to detect, monitor and report on any suspected market whose integrity is questioned. Such examples of where the integrity of a market or an event could be called into question can include match fixing, spot fixing, race fixing, insider information and any other system that compromises the natural forming of a market. Further, BETDAQ has, by virtue of its membership of the LadbrokesCoral group or by its own undertaking, developed information sharing agreements, early warning detection and alert systems and other means of reporting suspicious betting activity with the following parties:
· Other members of the LadbrokesCoral Group;
· The ESSA Sports Betting Integrity Agency;
· British Horseracing Authority;
· The Irish Turf Club;
· Under its GB licence conditions with the British Gambling Commission to provide information to its Sports Betting Integrity Unit (SBIU).
· Under its GB licence conditions to share information with any supporting Sports Governing Body, such bodies can be found at the following link: http://www.gamblingcommission.gov.uk/Footer/Useful-links/Sports-governing-bodies.aspx
BETDAQ reserves the right under the specific Information Sharing Agreements, its licence conditions or otherwise to always provide any information subject to the terms of applicable Data Protection legislation.
9.2 Limiting Collusion
Collusion can occur when two or more accounts on the Exchange collude with each other on a particular market in order to deliberately transfer funds from one account to another using unrealistic pricing or market conditions. Betting or market collusion can adversely affect genuine customers who may, in a rare circumstance, inadvertently match bets with a colluding account. However, BETDAQ have developed many systems and procedures to deter, prevent and detect collusion and we can quickly and accurately determine those bets that are likely matched as a result of collusion. As a result, BETDAQ reserve the right to suspend all accounts suspected of being involved in a collusive action and may remove the funds of any account found to be engaged in collusion. BETDAQ also will endeavour to restore the funds of any customer found to be matching bets with colluding accounts but whom were found not to be a party to the collusion. The value of such restitution is capped to the value of funds recovered by the colluding accounts.
9.3 3rd Party Software/"Bot" Policy
In order to provide efficient and orderly betting markets on a peer to peer basis, BETDAQ allows the use of 3rd Party Software including the use of Bots. Such examples of 3rd Party Software include direct integration API programs and Trading Tool programs both of which may include the use of Bots. All of these programs are required and encouraged to maximise liquidity on markets so that a fair and efficient market is formed, to allow users to organise their betting strategies more efficiently and to allow certain exchange products to function properly such as 'in play' and 'cash out'. However, any customer who seeks to systematically manipulate betting market odds and or volumes away from normal market activity, either using automatic or manual means, will be deemed to act in breach of these Terms and Conditions. Accordingly, we reserve the right to suspend any offending customer's account and shall be entitled to hold any funds relating to any such account pending the outcome of an investigation.