To access the Withdrawal screen click on the ' My Account' tab once you are logged in. Then click on the Withdrawal link and choose the method you wish to use to withdraw.
You can withdraw your funds at any time to the same payment method from which you deposited where possible, what this means is if you deposit via one method you must withdraw to that method before moving on to another method, the amounts on each payment method will be displayed on the screen.
Some customers Mastercard or Visa Credit cards may not permit withdrawals. Customers who deposit using these methods will withdraw via an alternative method upon receipt of proof of address and identity documentation.
*It is possible to withdraw to most Visa cards however this is prohibited in certain countries. Please check with your issuing bank to see if your card can accept international refunds. If we are unable to send a withdrawal to your card, you must withdraw via an alternative method.
If you have any further questions please contact us here.
Withdraw to Debit card
Step 1: Choose Debit Card from the Withdrawal screen menu
Step 2: Choose your card then enter your security code and the amount you wish to withdraw.
Step 3: Click on “Continue” and you will be prompted to confirm your BETDAQ password. Your funds will now be sent back to your card.
All withdrawals are subject to standard security checks and can take up to 24 hours to be processed. This is in addition to the standard processing times.
Withdraw to Skrill
Step 1: Choose the Skrill option on the withdrawal screen menu
Step 2: Enter the amount you wish to withdraw and click Continue. You will be prompted to confirm your BETDAQ password to confirm your withdrawal.
Step 3: Once authorised, your funds will be sent back to your Skrill account.
Please note - All Skrill withdrawal requests will be sent to the email address as you use on BETDAQ.
Withdraw to Neteller
Step 1: Choose the NETeller option on the withdrawal screen menu
Step 2: Enter the amount you wish to withdraw and click Continue. You will be prompted to confirm your BETDAQ password to confirm your withdrawal.
Step 3: Once authorised, your funds will be sent back to your NETeller account.
Please note - All NETeller withdrawal requests will be sent to the NETeller account as you used on BETDAQ when depositing.
Withdraw by Bank Transfer
Bank transfer withdrawals are issued the next business day after your request. Withdrawn funds will typically clear in your bank account within 2-5 days. A bank transfer will only be issued to a bank account that is held in the same name and address as the betting account.
To add a bank transfer facility please contact helpdesk@betdaq.com and forward a copy of your bank statement showing the account holder details, account number, sort code and IBAN.
Select the Bank Transfer option from the drop down menu on the withdrawal screen and enter the requested details.
IBAN & Swift/BIC: If you are withdrawing to a EUR bank account you will be asked for the IBAN(International Bank Account Number) and Swift/BIC(Bank Identifier Code) of your bank account. These should be available with your bank account statement.
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